Me: gee, I haven't been to this gym in forever and my contract period is up, time to cancel.
Gym guy: sorry, we're out of cancellation forms.
Me: here is a signed letter cancelling my membership.
Discover: DERP DE DERP chargin you for de gym
Me: I dispute this charge. Here is the cancellation letter I gave the gym months ago.
Them: OK, we'll think about it.
Me: Can you reject future charges from them?
Them: Nah, you have to call us and dispute each one as it comes in.
Them: The gym says you are still a member and they never got the letter. We don't care what you gave them. Not Our Problem.
- Work Out World, Gold's Gym, and other places that farm out their billing to ABC Financial are fraudulent. Don't do business with them. See Yelp for confirmation.
- Discover, as in the Discover card, doesn't even pretend to give a shit about customers.
Apparently the only way to resolve this is to report my credit card "lost", change the number everywhere I used it, and send registered mail to ABC Financial.